Privacy Policy

At Assence, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services and website. By using our website and services, you consent to the practices described in this policy.

 

1. Information We Collect

 

We may collect various types of information to provide and improve our services, including:

a. Personal Information:

  • Contact details such as your name, email address, postal address, and phone number.

  • Payment information necessary for processing orders, including credit card details or other payment methods.

b. Usage Information:

  • Data about how you interact with our website, including your Browse activity, the pages you visit, and your engagement with our site features.

c. Device Information:

  • Details about the device you use to access our services, such as device type, operating system, and unique device identifiers.

 

2. How We Use Your Information

 

We use the information we collect for the following essential purposes:

  • To process and fulfill your orders, including sending order confirmations, managing delivery, and providing customer support.

  • To enhance and personalize your shopping experience with Assence.

  • To communicate with you about our products, services, promotions, and important updates.

  • To provide you with account-related services, such as account registration and password resets.

  • To monitor and analyze website usage, track customer trends, and continuously improve our services and website functionality.

 

3. Disclosure of Your Information

 

We may share your information with the following trusted parties:

  • Service providers and business partners who assist us in delivering our services (e.g., shipping companies, marketing platforms).

  • Payment processors to securely facilitate your transactions.

  • Legal authorities when required to comply with applicable laws or to protect our rights and safety.

 

4. Cookies and Tracking Technologies

 

We utilize cookies and similar technologies to enhance your experience on our website, analyze site usage patterns, and personalize content for you. You have the ability to adjust your browser settings to manage cookies or opt out of them, though this may affect certain functionalities of the website.

 

5. Your Privacy Choices

 

  • You can choose not to provide certain information; however, this may limit your ability to use particular features or complete purchases on our site.

  • You can easily opt out of marketing communications by following the unsubscribe instructions provided in those messages.

 

6. Data Security

 

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive for absolute security, please be aware that no method of data transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.